Privacy Policy

Effective Date: 08/27/2024

Last Updated: 08/27/2024

Introduction

This Privacy Policy describes how Spinerado ("we," "us," "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spinerado.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on the Site, updating the "Last Updated" date, and, where required by law, providing other forms of notice.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

We collect information that you directly submit to us through our Services, which may include:

  • Basic contact details: Your name, address, phone number, email address.
  • Order information: Your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information: Your username, password, security questions.
  • Shopping information: Items you view, place in your cart, or add to your wishlist.
  • Customer support information: Information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. If you choose not to provide this information, you may be unable to use or access these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, such as:

  • Device information
  • Browser information
  • Network connection details
  • IP address

For more detailed information about the Cookies we use, please see our Cookie Policy.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Payment processors: To process your payment information and fulfill orders.
  • Service providers: To support our Site and Services, such as Shopify.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. However, we are not responsible for the accuracy of the information provided to us by third parties.

3. How We Use Your Personal Information

We may use the personal information we collect about you for various purposes, including:

  • Providing Products and Services: To fulfill our contract with you, process payments, and provide customer support.
  • Marketing and Advertising: To send you promotional materials and tailor advertising.
  • Security and Fraud Prevention: To detect, investigate, or prevent fraudulent or illegal activities.
  • Communicating with You: To provide customer support and improve our Services.

4. Cookies

Like many websites, we use Cookies on our Site. Cookies help us to remember your actions and preferences, run analytics, and tailor the services, products, and advertising we offer. You can manage your Cookie preferences through your browser settings, but please note that blocking Cookies may affect your experience with the Services.

5. How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With vendors and third parties who perform services on our behalf, such as payment processing, data analytics, and customer support.
  • With business and marketing partners, including Shopify, for advertising and service provision.
  • In connection with a business transaction, such as a merger or bankruptcy.
  • To comply with legal obligations: Including responding to subpoenas or similar legal requests.

6. User-Generated Content

If you submit user-generated content (such as product reviews) to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

7. Third-Party Websites and Links

Our Site may contain links to websites or other platforms operated by third parties. We do not guarantee or take responsibility for the privacy or security of these sites, including their accuracy or reliability. We recommend that you review the privacy policies of any third-party sites you visit.

8. Children’s Data

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

9. Security and Retention of Your Information

We take reasonable measures to protect your personal information, but please be aware that no security system is perfect. We cannot guarantee the absolute security of your information.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request access to the personal information we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right of Portability: Request a copy of your personal information in a portable format.
  • Right to Opt-Out of Sale/Sharing: Opt-out of the sale or sharing of your personal information for targeted advertising.
  • Right to Limit Use of Sensitive Information: Direct us to limit our use of sensitive personal information.

To exercise these rights, please contact us at [Insert Contact Information]. We may need to verify your identity before processing your request.

11. Complaints

If you have any complaints about our privacy practices, please contact us at [Insert Contact Information]. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

12. International Users

Your personal information may be transferred, stored, and processed outside of your country of residence, including in the United States. We rely on recognized transfer mechanisms, such as Standard Contractual Clauses, for such transfers.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Spinerado
Email: customersupport@spinerado.com
Address: Spinerado
12460 Crabapple Road
Suite 202 - 431
Alpharetta, GA, 30004 - 6602