Spinerado Return Policy
At Spinerado, we want you to be completely satisfied with your purchase.
If you need to return an item, we offer a 15-day return policy.
This means you have 15 days from the date you receive your item to request a return.
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To be eligible for a return, your item must be in its original condition—unworn, unused, with original tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.
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To initiate a return, please contact us at customersupport@spinerado.com. Please note that customers are responsible for the cost of the return shipping label. Items sent back to us without first requesting a return will not be accepted.
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Once your return is approved, we will provide instructions on how and where to send your package. Please ensure that the item is securely packaged to avoid damage during shipping.
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We ask that you inspect your order upon receipt. If the item is defective, damaged, or you receive the wrong item, contact us immediately at customersupport@spinerado.com so we can evaluate the issue and make it right.
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Certain items are non-returnable, including sale items and gift cards. Please contact us if you have questions or concerns about a specific item.
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 10 business days.
Please note that it may take some time for your bank or credit card company to process and post the refund.If more than 15 business days have passed since your refund was approved, please contact us at customersupport@spinerado.com.
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